Confronting someone at the office can be one of the toughest things to learn how to do. But it can be just as difficult to know when not to confront them. No matter what stage you’re at in your career, you’ll be faced with situations where it’s best to take the high road—to just let an idea drop or let an opinion go in order to maintain your credibility, your
Management
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How to Work with a Bad Listener
It’s a challenge to work with people — peers, junior colleagues, or even bosses — who just don’t listen. Whether your colleagues interrupt you, ramble on, seem distracted, or are always waiting for their turn to talk, the impact is the same: You don’t feel heard, and the chances for misunderstandings — and mistakes — rise. Are there tactics you can use to encourage your colleagues to listen better? Should
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How Emotional Intelligence Boosts Your Endurance
In tests of endurance, some people push harder than others. These aren’t necessarily the people who collapse at the finish, who may simply have sprinted harder in the final straightaway. (Or have a flair for the dramatic.) During the long, lonely middle miles of a race, you make a thousand microdecisions about whether to press on or ease up. These decisions are mostly invisible to everyone else, but collectively they