Recently the top executives of a major manufacturing plant in the Chicago area were asked to survey the role that listening plays in their work. Later, an executive seminar on listening was held. Here are three typical comments made by participants: “Frankly, I had never thought of listening as an important subject by itself. But now that I am aware of it, I think that perhaps 80% of my work
Management
June 9, 2022
Why Don’t We Know How to Protect Our Time?
The cognitive errors that make us waste our most valuable resource Credit: Westend61/Getty All day, we let it happen. A neighbor comes by and babbles on about a bunch of nonsense, and we politely nod, even if we are in a hurry. Or some co-workers start gossiping about something petty, and we let ourselves get drawn in, never stopping to think about the time wasted. Or we get a message
June 3, 2022
22 Principles for Great Product Managers
A few years ago, I read Principles by Ray Dalio, and I became enamored with the concept of codifying my own. So, I borrowed the idea and started noting them down. This list—pieced together over the past few years—reflects what I believe are some of the most important principles for product managers. I can’t claim credit for inventing these; they are the summation of what I’ve learned through experience, coaching, and